Nearly 10,000 subscribers with the state-owned BTCL telephone company in Savar upazila have been without a line since Sunday morning.
Ahsan Habib Tarafdar, divisional engineer of BTCL said that a fault in a 15 foot fibre optical cable has caused the problem.
He told that they will start restoration of the connection as soon as a fibre optic cable arrives from Dhaka.
He also said that they will be able to fix the connection by Sunday evening.
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