World-renowned business solution providers Interactive Intelligence and Globitel have jointly launched their services in Bangladesh in partnership with Onecall Solutions Ltd, says a press release.
Onecall offers communications technologies for contact centre solutions, next-generation enterprise, conference bridging, SMS gateway, performance and workforce management systems and much more.To provide these services in international standard, Onecall has formed partnerships with the solution providers from across the globe.
Globitel is a leading global provider of telecom solutions. The company is introducing some of its customer care solutions to Bangladesh in cooperation with Onecall for contact centre automation, enterprise IP telephony, and enterprise messaging.
Interactive Intelligence is a global provider of unified IP business communications solutions, providing innovative contact centre software.
In a press conference, Globitel's Sales Manager, Wissam Sabha pointed out “Globitel's reliable solutions have been successfully helping organisations for many years. We are confident that we will provide enhanced solutions to Bangladesh's call centre industry through this new partnership with Onecall".
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